How do I add or update my address in My Account?

• Make sure that the details are correct. Check that you have typed the title or author in the search tool correctly.
• If you don't find any results, click on Extend your search to other libraries (at the top of the search engine). This will extend the search to the collections of other Spanish and international libraries, including the University Union Catalogue of Catalonia. 

• Log in to the search engine with your Campus username and password (if you haven't already done so).

• When you find the document, click on the title. A page will open with full information about the document.

• Choose one of the options in the Get it from other libraries field, and fill in the fields in the form.

• If you're looking for a book, the options you'll find to request it are: 

• If you're looking for an article, conference proceedings, etc., the options you'll find to request it are:

• Track all your requests and cancel your requests at My Account.

• If none of the search engine results match what you need, click on Still no success? We'll find it for you (at the top of the search engine). Fill out the form and we'll search for the document in other libraries.

Sometimes when trying to access the UOC's digital resources, a message might appear warning you that a website cannot be trusted or that the connection is not secure, which therefore blocks you from accessing the page. You have to approve non-secure connections if you want to access the resource.

Here's how to do it on Google Chrome, Mozilla Firefox or Internet Explorer.

Google Chrome:

• Go to “Advanced settings”, which will open up more information. 
• Click on “Proceed to access site URL (unsafe)”.

Mozilla Firefox:

• Go to “Advanced”.  
• Click on “Add Exception...”. 
• Click on “Confirm Security Exception”.

Internet Explorer:

• Click on “Continue to this website (not recommended)”.

Have you found an interesting document in Google Scholar and you want to know whether the UOC Library has the full text?

No need to enter the Library website. With this option, you can see it directly:

• Log in to Google Scholar and go to the Settings section.
• Select the option called Library links and locate the UOC in the search box:

Universitat Oberta de Catalunya (UOC) - Full Text Biblioteca UOC.

• Save the settings.

From now on, when a document is available in the UOC Library, a new link will appear to the right of the results. If you click on the link, you will be able to reach the document through our system.

As a first step, try deleting the cookies from your browser. How to delete cookies.

If the problem persists, contact us at The Library Replies.

We will ask you to provide the following information:

Name of the resource that you can't access.

• The path you have followed to access the resource. For example, did you try to access through the online classroom or from the Library's website?
• The browser you are using.
• A full screenshot with the error that appears when you try to access the resource.
• If applicable, the error message given by the system.
• If applicable, the anti-virus programme you use.