The Library Replies

I can't find an article or a book. What should I do?

Make sure that the details are correct. Check that you have typed the title or author in the search tool correctly.
If you don't find any results, click on Extend your search to other libraries (at the top of the search engine). This will extend the search to the collections of other Spanish and international libraries, including the University Union Catalogue of Catalonia.

You can also select UOC and other libraries from the drop-down list in the search tool.

Log in to the search engine with your Campus username and password (if you haven't already done so).

When you find the document, click on the title. A page will open with full information about the document.

Choose one of the options in the Get it from other libraries field, and fill in the fields in the form.

If you're looking for a book, the options you'll find to request it are:

Physical loan	*Physical loan not available. Want us to find it for you?*
A library has it available for you to borrow. You'll receive it within an estimated seven days. The loan period is 21 days and you can renew it up to six times if it hasn't been reserved by another user.	The book isn't available at this time. We'll look for it in other libraries and keep you informed of the status of your request. Check the conditions.
A digital chapter	*Digital chapter not available. Want us to find it for you?*
You'll receive it in your UOC inbox within 24 hours, free of charge. It's very important that you indicate which chapter you want in the request form (the title of the chapter, author, pages, etc.).	The digital chapter isn't available at this time. We'll look for it in other libraries, and keep you informed of the status of your request. Check the conditions

If you're looking for an article, conference proceedings, etc., the options you'll find to request it are:

Digital	Content not available. Want us to find it for you?
You'll receive it in your UOC inbox within 24 hours, free of charge. It's very important that you indicate the details of the document in the request form (title of the article, author, page numbers, etc.).	The document isn't available at this time. We'll look for it in other libraries, and keep you informed of the status of your request. Check the conditions

Track all your requests and cancel your requests at My Account.

If none of the search engine results match what you need, click on Still no success? We'll find it for you (at the top of the search engine). Fill out the form and we'll search for the document in other libraries.

Related questions

I've installed the PressReader app and it asks me to make a payment to access the content. What should I do?
The Library subscribes to PressReader, and members of the UOC community can read its newspapers and magazines for free. If you are asked for a payment or you see messages like "Go Premium" or "See all purchase options", it's likely that you haven't signed in correctly.

Make sure to select Sign in > Library or Group and choose UOC from the list of libraries.

Follow these steps to sign out:

Go to More (in the bottom margin of the app).

Select Accounts.

Select the active PressReader account.

Then select Sign out (at the bottom of the list).

Now, sign back in by following these steps:

Open the app and tap Sign in (bottom of the home page).

Select Libraries & Groups, and then Select Library or Group.

Type UOC in the search window at the top of the list of libraries. Tap Esta publicación está suscrita por la Biblioteca de la Universitat Oberta de Catalunya (UOC).

Then tap the Sign in button and enter your Virtual Campus username and password.

You will then be able to access all the content of PressReader through the app. A 30-day timer will appear. When it runs out, you will have to sign in again and search for the UOC Library in the list.
I have the PressReader app installed and I can't read or download content. What should I do?
First, make sure that you are properly signed in to the PressReader application.

If you aren't, you might see messages like "Go Premium" or "See all purchase options" when you try to read or download a publication. Remember that the UOC Library subscription gives you free access to the content.

Follow these steps to sign out:

Go to More (in the bottom margin of the app).

Select Accounts.

Select the active PressReader account.

Then select Sign out (at the bottom of the list).

Now, sign back in by following these steps:

Open the app and tap Sign in (bottom of the home page).

Select Libraries & Groups, and then Select Library or Group.

Type UOC in the search window at the top of the list of libraries. Tap Esta publicacion está suscrita por la Biblioteca de la Universitat Oberta de Catalunya (UOC).

Then tap the Sign in button and enter your Virtual Campus username and password.

You will then be able to access all the content of PressReader through the app. A 30-day timer will appear. When it runs out, you will have to sign in again and search for the UOC Library in the list.
How do you download a newspaper or magazine on PressReader?
You can read the content online or download the entire issue and access it with the PressReader application (no internet connection needed).

Download the app and sign in as a user of the UOC Library. Follow these steps.

Download the PressReader app, available for iOS or Android.

Open it and tap Sign in (bottom of the home page).

Select Libraries & Groups, and then Select Library or Group.

Type UOC in the search window at the top of the list of libraries. Tap Esta publicación está suscrita por la Biblioteca de la Universitat Oberta de Catalunya.

Then tap the Sign in button and enter your Virtual Campus username and password.

You will then be able to access all the content of PressReader through the app. A 30-day timer will appear. When it runs out, you will have to sign in again and search for the UOC Library in the list.

Download content

There are two options for downloading an issue:

Using the web version of PressReader: From the UOC Library, enter the newspaper library, open a publication and click on Open this edition in the PressReader app. The platform will automatically detect the devices where you have the app installed. Just select one.

From the app itself: Open any publication and tap the download arrow icon.

In both cases, access downloaded issues with the app's My Library button (at the bottom of the home page).

When you open a newspaper or magazine from the app, you will see the Follow option. It means that, as soon as a new issue is available in PressReader, you'll find it among your downloads in the My Library section
Why can't I find a newspaper or magazine on PressReader?

Which newspapers and magazines are available on PressReader depends on the platform's agreements with publishing groups. Some publications are only available in certain countries, and are therefore not included in the UOC Library's subscription.