I have the PressReader app installed and I can't read or download content. What should I do?


  • First, make sure that you are properly signed in to the PressReader application.

If you aren't, you might see messages like "Go Premium" or "See all purchase options" when you try to read or download a publication. Remember that the UOC Library subscription gives you free access to the content.

Follow these steps to sign out:

  • Go to More (in the bottom margin of the app).

More

  • Select Accounts.

Accounts

  • Select the active PressReader account.

PressReader Account

  • Then select Sign out (at the bottom of the list).

Sign out

Now, sign back in by following these steps:

  • Open the app and tap Sign in (bottom of the home page).

Sign in

  • Select Libraries & Groups, and then Select Library or Group.

Libraries and groups

  • Type UOC in the search window at the top of the list of libraries. Tap Esta publicacion está suscrita por la Biblioteca de la Universitat Oberta de Catalunya (UOC).

Opció UOC

  • Then tap the Sign in button and enter your Virtual Campus username and password.

Sign in

You will then be able to access all the content of PressReader through the app. A 30-day timer will appear. When it runs out, you will have to sign in again and search for the UOC Library in the list.

Related questions


  • As a first step, try deleting the cookies from your browser. How to delete cookies.

    If the problem persists, contact us at The Library Replies.

    We will ask you to provide the following information:

    Name of the resource that you can't access.

    • The path you have followed to access the resource. For example, did you try to access through the online classroom or from the Library's website?
    • The browser you are using.
    • A full screenshot with the error that appears when you try to access the resource.
    • If applicable, the error message given by the system.
    • If applicable, the anti-virus programme you use.
  • The databases you can consult from the Virtual Library are collections of electronic documents and texts that have been indexed. There are two kinds of database available:

    • Bibliographic databases: they provide basic information about the document (author, title, edition, date of publication, abstracts or reviews), but they do not offer access to the original text.
    • Full-text databases

    The Library subscribes to databases that allow users to consult journals, ebooks, conference proceedings, etc.

  • The first time you open the search engine, the interface will appear in Catalan. If you'd like to change it, click on the Menú option in the upper right-hand corner (or your name if you're already logged in) and then go to Mostrar idioma: Català (Show language: Catalan). Choose the language of your choice in the pop-up window.

    You can also set your preferred default language by going to El meu compte (My account) / Dades personals (Personal details) / Idioma per defecte de la interfície (Default interface language). You can choose between Catalan, Spanish and English. The search engine will immediately switch to whatever language you pick.

  • In any language. However, bear in mind that most scientific and academic publications are written or indexed in English. Consequently, you may retrieve many more results if you perform the search in English.

    You also have the Language filter to delimit your results.

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Maria Puigdueta, is in charge of the Library Replies service.