The Library Replies

I can't find an article or a book. What should I do?

Make sure that the details are correct. Check that you have typed the title or author in the search tool correctly.
If you don't find any results, click on Extend your search to other libraries (at the top of the search engine). This will extend the search to the collections of other Spanish and international libraries, including the University Union Catalogue of Catalonia.

You can also select UOC and other libraries from the drop-down list in the search tool.

Log in to the search engine with your Campus username and password (if you haven't already done so).

When you find the document, click on the title. A page will open with full information about the document.

Choose one of the options in the Get it from other libraries field, and fill in the fields in the form.

Physical loan	*Physical loan not available. Want us to find it for you?*
A library has it available for you to borrow. You'll receive it within an estimated seven days. The loan period is 21 days and you can renew it up to six times if it hasn't been reserved by another user.	The book isn't available at this time. We'll look for it in other libraries and keep you informed of the status of your request. Check the conditions.
A digital chapter	*Digital chapter not available. Want us to find it for you?*
You'll receive it in your UOC inbox within 24 hours, free of charge. It's very important that you indicate which chapter you want in the request form (the title of the chapter, author, pages, etc.).	The digital chapter isn't available at this time. We'll look for it in other libraries, and keep you informed of the status of your request. Check the conditions

If you're looking for an article, conference proceedings, etc., the options you'll find to request it are:

Digital	Content not available. Want us to find it for you?
You'll receive it in your UOC inbox within 24 hours, free of charge. It's very important that you indicate the details of the document in the request form (title of the article, author, page numbers, etc.).	The document isn't available at this time. We'll look for it in other libraries, and keep you informed of the status of your request. Check the conditions

If none of the search engine results match what you need, click on Still no success? We'll find it for you (at the top of the search engine). Fill out the form and we'll search for the document in other libraries.

We'll contact you within a maximum of 48 working hours, excluding non-teaching periods and UOC holidays.

Service commitment. See the service regulations.

Presentation of the Library Replies Service.

If you have any questions about how the Library works, its services, resources or collections, let us know!